Deactivate A User

Once you deactivate a user their user record will remain within the system they will simply not be able to access it so they can always be Reactivated at a later date. Deactivating a user will clear a space on you subscription to allow for a new user to be given access.


To deactivated a user you will need to go to their User Details page. Go to Settings >> Users/Security.

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Use this search page to find the existing user you wish to deactivate and simply click on the user to open their record.

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Active users will have a blue Deactivate button on the top right next to the Search and Add buttons.

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Clicking on this button will bring up the below pop-up to confirm that you wish to deactivate the user.

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